2 in 3 Consumers Would Likely Switch to a Bundle from One Provider for Streaming TV, Smart Home, and Other Subscriptions
Smart devices and digital services are becoming more prevalent in American homes
Horowitz Research, A Division of M/A/R/C® Research
Interest in bundling all digital services and apps is highest among families with children in the home, younger consumers, and streamers.
IRVING, TX, UNITED STATES, July 8, 2025 /EINPresswire.com/ -- As smart devices and digital services become more prevalent in American homes, two-thirds (66%) of consumers indicate they would likely switch to a bundle from one provider for not only streaming TV services but also home security, fitness, smart home, music, and other subscription services, according to Horowitz’s latest annual report, State of Media, Entertainment & Tech: Subscriptions 2025. Interest in bundling all digital services and apps is highest among families with children in the home (76%), younger consumers (75% of 18-34 year-olds and 71% of consumers ages 35-49), and streamers (71%).
The ease of managing all digital services in the same place and paid in one bill is an appealing benefit of bundling. Nearly 6 in 10 (56%) consumers wish there was one centralized place for them to manage all their subscriptions; over 4 in 10 (41%) say that keeping track of their various subscriptions to apps, streaming services, and smart home services is currently a challenge.
“We are already seeing bundled offers across not just video streaming, but other digital services, as providers look to amplify perceptions of value and help customer retention,” notes Adriana Waterston, Executive Vice President and Insights & Strategy Lead for Horowitz Research, a division of M/A/R/C Research. “The real need is not just for bundles, but for aggregation: Unified cross-platform experiences so that consumers can seamlessly enjoy, interact with, and manage any and all of their digital services wherever they are, on whichever device. This means that media and tech companies will need to collaborate not just in terms of pricing/bundling strategies, but in terms of how their operating systems and platforms play nice with each other.”
The State of Media, Entertainment & Tech: Subscriptions 2025 study tracks the evolution of the market for entertainment, data, mobile, and smart home technologies, services, and subscriptions. It provides current and tracking data on the market for pay and free TV, streaming, internet, and mobile, including MVPDs, vMVPDs, SVODs, AVOD, FAST, OTA, and 5G/FWA. This year, the study features a new focus on smart home adoption, usage, and attitudes, examining which services consumers pay for and use, how they are bundling traditional and new services, satisfaction with the services they have, and plans for the future. The survey was conducted in January-February 2025 among 2,200 consumers 18+ who are decision makers about subscription services in their home. Data have been weighted to ensure results are representative of the overall U.S. population. The report is available in total market, FOCUS Latinx, FOCUS Black, and FOCUS Asian editions.
CONTACT
For more information about the State of Media, Entertainment & Tech: Subscriptions 2025 report, visit: https://www.horowitzresearch.com/syndicated-research/state-of-media-subscriptions/. To purchase the report, schedule an interview with an analyst, or to request specific data, please contact Adriana Waterston: adrianaw@horowitzresearch.com, 914-325-4516.
ABOUT HOROWITZ RESEARCH, A DIVISION OF M/A/R/C® RESEARCH
Horowitz Research is a leading provider of consumer market research specializing in consumers and their relationships to media, content, and technology with a particular expertise in cultural insights among America’s Black, Latinx, Asian, international, LGBTQIA+, Gen Z, and Gen Alpha audiences. The company offers a full suite of à la carte syndicated reports as well as custom quantitative and qualitative consumer research for companies ranging from small start-ups to the Fortune 500. In 2023, Horowitz Research was acquired by M/A/R/C® Research, a Texas-based research and insights firm. For more information, visit www.horowitzresearch.com.
Tasha Mitchell
Horowitz Research, A Division of M/A/R/C Research
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