Global Chatbot Marketing Market Forecast: Key Growth Drivers, Trends, And Opportunities From 2025 To 2034

The Business Research Company’s Chatbot Marketing Global Market Report 2025 - Market Size, Trends, And Global Forecast 2025-2034

LONDON, GREATER LONDON, UNITED KINGDOM, June 9, 2025 /EINPresswire.com/ -- The Business Research Company’s Latest Report Explores Market Driver, Trends, Regional Insights - Market Sizing & Forecasts Through 2034

What Is The Projected Market Size Of The Chatbot Marketing Market?
The chatbot marketing market has experienced exponential growth in recent years. From a comparatively modest size of $3.89 billion in 2024, it is projected to significantly leap to $5.37 billion in 2025. This surge represents an impressive compound annual growth rate CAGR of 38.1%. So, what's fueling this unprecedented growth during this period? Key drivers include an escalating demand for personalized marketing, a notable preference for 24/7 customer engagement, the expansion of B2B marketing strategies, the ubiquity of messaging apps, and the relentless growth of e-commerce.

What Are The Projected Trends In The Chatbot Marketing Market Size?Is the acceleration set to continue in the chatbot marketing market?
The forecast certainly suggests so. The market is set to reach an astounding $19.45 billion in 2029 at a compound annual growth rate CAGR of 37.9%. This forecasted growth can be attributed to various factors, including burgeoning demand for personalized marketing, expansion in omnichannel retailing, increasing focus on customer engagement, trends towards proactive customer interaction, and, importantly, the rise in smartphone usage.
Emerging trends in the forecast period pushing the chatbot marketing market's boundaries include advancements like voice-enabled chatbots, multilingual chatbot capabilities, chatbot integration with AR/VR, advancements in natural language processing, and the wide-scale adoption of AI technologies.

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Who Are The Major Drivers For Chatbot Marketing Market?
A significant driver in the forecast period is the growing adoption of messaging platforms expected to propel the growth of the chatbot market. Messaging platforms, digital services facilitating sending and receiving messages in real-time over the internet, have grown chiefly due to providing instant, convenient, and cost-effective communication. This allows users to stay connected across different regions and devices in real time. Furthermore, chatbot marketing enhances these platforms by delivering automated, personalized customer interactions, driving engagement and customer satisfaction through real-time communication. A compelling case in point is the remarkable growth experienced by cloud-based messaging service, Telegram. It saw its user share increasing from 38.3% in 2022 to reach 43.9% in 2024, according to the Sweden-based cloud communications company, Sinch. This example illustrates how messaging platforms are shaping the growth trajectory of the chatbot marketing market.

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Which Are The Key Industry Players In The Chatbot Marketing Market?
The chatbot marketing market is dominated by some key industry players including Google LLC, Microsoft Corporation, International Business Machines Corporation, 247.ai Inc., LivePerson Inc., Yellow.ai Inc., ManyChat Inc., ReVerb LLC, Netomi Inc., Kenscio Digital Marketing Pvt. Ltd., Inbenta Technologies Inc., Glorium Technologies LLC, Creative Virtual Ltd., Haptik AI Pvt. Ltd., Medwhat Inc., Kasisto Inc., Fluper Limited, Sephora USA Inc., Impulse Creative LLC, Landbot.io, Digital Litmus Pvt. Ltd., Single Grain Inc., MobileMonkey Inc., Pandorabots Inc., Ask EVA.

What Are The Emerging Trends In The Chatbot Marketing Market?
Major companies operating in the chatbot marketing market are leveraging innovative strategies, such as chatbot marketing campaigns, to enhance customer engagement, drive conversions, and streamline personalized communication across digital platforms. The impact of these strategies is evident in the likes of the Australian-based social media marketing agency, AdSocial, launching a chatbot marketing campaign that resulted in a 1700% increase in brand conversions.

How Is The Chatbot Marketing Market Segmented?
The market also exhibits considerable diversity in segmentation, which includes platform type social media chatbots, website-based chatbots, mobile app chatbots, voice-based chatbots, deployment type cloud-based, on-premises, organization size small and medium enterprises, large enterprises, and industry e-commerce and retail, banking, financial services, and insurance, healthcare and telemedicine, travel and hospitality, media and entertainment, education and e-learning, real estate and automotive, other industries.

What Are The Regional Insights Into The Chatbot Marketing Market?
Regional Insights reveal that North America was the largest market in 2024. The chatbot marketing market report covers regions including Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

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